This Privacy Policy pertains to the collection and processing of personal data by Viceroy Car Rentals Private Limited (referred to as "VCR") concerning individuals (referred to as "Users") who have purchased, intend to purchase, or inquire about any product(s) or service(s) offered by VCR through its various interface channels, including websites, self-booking portals, and mobile apps (collectively referred to as "Sites").

VCR provides travel-related services, car rentals, end to end mobility solutions, leisure packages, and MICE (Meetings, Incentives, Conferences, and Exhibitions), collectively termed as "Services." Respecting the right to privacy, VCR collects Personal Information directly or indirectly from Users when they visit the Sites or utilize the Services.

The collected Personal Information falls into several categories, including:

  • Identifying Information (such as name, company, title, AADHAR details, Passport details)
  • Contact Information (such as email, phone, address)
  • Payment Information
  • Marketing Preferences
  • Technical Information (like IP address, browser type), and Other Information shared by Users.

VCR is committed to maintaining the privacy and confidentiality of the Personal Information provided by Users. The collected Personal Information is utilized for various business purposes, including:

  • Providing Services
  • Marketing
  • Conducting surveys
  • Processing transactions
  • Responding to inquiries and feedback
  • Performing analytics
  • Customizing Sites and Services
  • Protecting rights and property

The sharing of Personal Information with third parties is limited and includes service providers, vendors, event co-sponsors, partners, and promotional partners. Additionally, disclosure may occur for legal compliance, protection of rights, or in the context of business transactions such as mergers or asset transfers.

Users possess data protection rights, including the right to access, correct, update, or delete Personal Information, object to processing, request restriction or portability of Personal Information, and withdraw consent if processing is based on consent.

While VCR endeavors to ensure the security of Personal Information, it disclaims responsibility for any violation or misuse by unauthorized individuals outside its environment. VCR expects data privacy and protection standards from its vendors and service providers.

VCR affirms that it will neither sell nor distribute Personal Information and assures Users that contact details may be used for marketing or quality assurance purposes. The use of cookies on the Site is mentioned, emphasizing their temporary nature and non-identity revealing properties.

The Privacy Policy outlines VCR's disclaimer of liability for completeness or correctness of information on its Sites. It also disclaims warranties, including non-infringement and fitness for a particular purpose.

Any dispute related to privacy arising from the use of VCR's Sites is subject to the laws of the Union of India and falls under the exclusive jurisdiction of the courts at Haryana state India.

Users with privacy concerns are encouraged to contact VCR's Grievance Officer using the provided contact details:

  • Telephone: +91 XXXXXXXXXXXXXXX
  • Email id:

VCR retains the right to revise this privacy policy at its discretion to align with user needs and statutory requirements


This Privacy Policy pertains to the collection, use, and disclosure of personally identifiable information by Viceroy Car Rentals Private Limited, hereinafter referred to as “VICEROY,” "VCR," "we” or “us” through its website (referred to as the "Website"). VCR is the sole owner of this policy, and users, hereinafter referred to as "Users," are bound by its terms upon submission of any personal information, thereby consenting to the terms outlined herein

1. Conscent of Terms: By utilizing the Web Site and/or services offered through VCR, Users expressly consent to the processing of their information by VCR as described in this Privacy Policy. Users acknowledge that the use of VCR's services is governed by the Agreement subscribed to by the User, and use of the Web Site is subject to the Terms and Conditions specified on the Website.

2. Your Rights: We recognise that you have rights as a ‘data subject’, and that we have an obligation to uphold these. This policy aims to outline how we maintain these rights. In particular, it outlines:

  • How we collect and process your information
  • Why we do this
  • How you can exercise your rights;
  • Who to contact in the event you’re unhappy with our performance.

3. Information Collection: VCR respects User privacy and is dedicated to safeguarding shared personal information. Personal information, as defined herein, includes data that can identify an individual, such as name, email address, contact information, and other relevant details needed for service provision or transaction execution.

4. Notice: When collecting personal information, VCR provides notice at the point of collection, stating the purpose for which the information is collected. VCR assures that personal information will not be transferred to third parties without User consent, except as outlined in the "Information Sharing and Disclosure" section.

5. Information Sharing and Disclosure: VCR may share User information in the following circumstances:

  • With User consent.
  • With resellers and partners for marketing purposes.
  • With trusted third parties for essential business functions under contractual obligations to maintain confidentiality.
  • When necessary to protect VCR's legal rights or in case of harm or interference with other users.

Additionally, disclosure may occur to comply with legal obligations, court orders, investigations, or urgent circumstances to ensure personal safety or public protection. In the event of a merger, acquisition, or similar transaction involving VCR, User information may be transferred to the control of the third party.

6. Data Security: VCR employs reasonable security measures to prevent unauthorized access and maintain data accuracy. However, Users acknowledge that no data transmission over the internet can be guaranteed to be entirely secure, and transmission is at the User's own risk.

7. Cookies and Tags: VCR may use cookies to track user traffic patterns without containing personal information. Users can choose to disable cookies in their browser settings. VCR is not responsible for the privacy practices of linked websites.

8. Children’s Privacy: The Web Site is not directed to individuals under the age of 18, and VCR does not knowingly collect information from such individuals. Parents or guardians should contact VCR if aware of a child providing personally identifiable information without consent.

9. Legal Action and Jurisdiction: Legal actions arising from or related to this Privacy Policy shall be settled in the courts and/or tribunals in Gurugram, Haryana, India.

10. Policy Changes: VCR reserves the right to change this Privacy Policy at its discretion, with updates posted on the Website

11. Privacy Concerns: Users with privacy concerns are encouraged to contact VCR's Grievance Officer using the provided contact details:

  • Name: Mr Manoj Binwal
  • Telephone: +91 9818999999
  • Email id:

These Privacy Policy were updated on 20/10/2023.